“IBM” Hiring The Exp candidates For Quality Analyst @ in Bangalore/Hyderabad
IT freshers Jobs in Bangalore& Hyderabad 2013&
Recruitment.
Company Name: IBM
Company Website: www.ibm.com
Job Details
Education: Bachelor's Degree
Experience: 0.6 Years
Location: Bangalore/Hyderabad
Job Description
Quality Analyst
Performing Quality Tele Monitoring & Ticket Quality Checks. Support team in achieving Customer Satisfaction target for assigned team.
Creating a quality culture, keeping people focused on understanding the customer’s needs.
Propose new actions to improve productivity and share best practices with the Assistant Manager and Operations Manager of the team.
Required Skills - Technical and Non Technical
Customer service orientation.
Excellent Feedback Skills.
Structured thought process .
Excellent Communication and Presentation Skills.
Candidate Profile:
Bachelor's Degree in Information Technology.
At least 6 months experience in Technical Exposure to MS Office.
At least 6 months experience in Exposure in Networking and Operating Systems
At least 6 months experience in Operations Management.
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