“NCR Corporation” Hiring The Exp Candidates For
IT Helpdesk Analyst @ Mumbai
Software,IT
,Freshers &Exp jobs in Mumbai 2013&Recruitment
Company Name: NCR Corporation
Company Website: www.ncr.com
Job Details:
Education: Any Graduate/Diploma
Experience: Min 0.6 Years
Location: Mumbai
Job Description:
IT Helpdesk Analyst
Level 1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc.
Provide information on IT processes, general how-to queries and known outages.
When a problem is reported, the Help Desk Analyst must analyze the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details.
Technical Skills:
Thorough knowledge of Windows XP & Windows 7 Operating Systems.
Good working knowledge of Windows, MS Office & internet technologies.
Basic networking concepts, troubleshooting LAN/remote access problems.
Qualifications:
Minimum qualification: HSC (Grade 12). Technical diploma is preferred, but not mandatory.
Minimum six months experience in a technical support role.
Candidates with prior experience in a technical, voice-based process will be given priority.
No comments:
Post a Comment