“KRONOS” Hiring The Exp Candidates For Technical Support Engineer @ Noida
Software,IT,Freshers&Exp Jobs
In Noida&Recruitment.
Company Name: Kronos
Company Website: www.kronos.in
Job Details:
Education: Any Graduates
Experience: 0.6-1 Year
Location: Noida
Job Description:
Technical Support Engineer
Responding to Application Alerts based on monitoring tools as first responder
Review/assess technical situation and establish case priority/severity in accordance with the service level agreement
Troubleshoot Application Alerts
Handle Level 1 Escalations and adhere to escalation matrix
Create shareable knowledge using knowledge base and knowledge methodology using tools provided
Qualifications:
Any Technical qualification in graduation/post graduation.
Min. 6 months & upto 2 years of related work experience.
Understanding of operating systems, networking technologies/protocols, and software applications.
Familiarity with Oracle and SQL relational database management systems and SQL scripting.
Microsoft/Oracle certification a plus.
Willingness to work on flexible shifts supporting a 24x7 operation globally
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