“HSBC” Hiring The Fresher’s For Associate
Technical Analyst @ Kolkata
Software,IT,Fresher’s &
Exp Jobs In Kolkata 2013 & Recruitment.
Company Name: HSBC
Company Website: www.hsbc.com
Job Details:
Education: Any Graduate
Experience: Fresher
Location: Kolkata
Job Description:
Associate Technical Analyst
Ability to work under pressure and deliver within limited timescales, whilst maintaining quality
Ability to prioritize and deliver service, to agreed service levels, within a diverse and constantly changing technical environment. Willingness to work outside office hours on occasions, including weekends.
Identifying the customer’s request accurately. The requests should be analysed and processed by following the standards, procedures, policies and group guidelines.
To handle acceptable volumes of user requests and complete them in the specified Turn Around Time thereby contributing to PLA with Business Area.
Perform on tasks as per the set quality standards and meet quality parameter defined in for the process. Work on feedback and ensure errors are not repeated.
Advise users (where applicable) in a structured manner with adequate explanation of issues, communicate as per group guidelines and establish positive relationships and maintain effective liaison with all departments.
To work in 24/7 environment.
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