“IBM” Hiring The Freshers & Exp Candidates For IT Helpdesk @ Hyderabad Software,IT,Fresher’s & Exp Jobs In Hyderabad 2013 & Recruitment.

“IBM” Hiring The Freshers & Exp Candidates For IT Helpdesk @ Hyderabad

Software,IT,Fresher’s & Exp Jobs In Hyderabad 2013 & Recruitment.

                         

 Company Name: IBM

 Company Website: www.ibm.com

Job Details:

Education: Any Graduate/PG

Experience: 0-5 Years

Location: Hyderabad

Walk-in On 10th,12th & 13th Apr 2013 Between 10:00 AM to 4:00 PM @ Hyderabad

Job Description:

IT Helpdesk - Technical Service representative (100% voice process)

Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.    

Remote Infrastructure support delivery.      

perform problem cause analysis          .

Resolve routine customer problem. 

   

Mandatory Skills:

Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.   

Browser Support - Internet Explorer.  

Strong computer skills required.

Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.

Mandatory Documents: (IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.)

Hard copy of the interview invite (this email)

Hard copy of the resume

Photocopy of current organization offer letter

Photocopy of previous organizations reliving letter

Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.

Photocopy of latest 3 months pay slips

One passport size Photograph

Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.

All semesters / year mark sheets

Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)

Number of positions: Open

CTC: Will be disclosed to the selected candidates by the manager   

  

Walk-in Address

IBM India Pvt. Ltd,

Wing A Building No 3, Raheja Mind Space,

Hitech City, Apiic Software layout,

Madhapur, Hyderabad - 500081.